William BagleySecurity
December 21st 2008 15:13
Man all these security issues with accounts for WoW. They now have a posting on their website saying to be careful and giving security tips. The problem is if the account is hacked and used to break the terms and conditions, it can be banned and they (blizzard) doesn't care at that point if it was hacked or not, it still violated the terms and conditions and is the fault of the account owner.
It's a rough break, but I understand why they have to do that. If not, then anyone banned would be emailing saying "hey i was hacked" when in reality they may not have been. But I also know Blizz has to have a way of tracing that stuff for the most part ot figure out for sure if the account owner was truly the one on the account at the time the supposed offense happens. It's a catch-22 for Blizz in a way. On one hand you want the infraction stopped, on the other you want to keep the subscriber but the amount of time and resources spent can sometimes if not all the time cost more to the company than keeping that subscriber.
What would you do in these situations if you were Blizz? Hand out 3 day suspensions first to verify not hacked? Or just flat out permanently ban them like Blizz is currently doing. First offense perma ban. That's what happened to me and I was hacked and in turn permanently banned for an infraction of the ToS that I didn't do. I have since accepted it and moved on to a new account. BUt it still begs the question, do I have to worry now about losing an account again?
It's a rough break, but I understand why they have to do that. If not, then anyone banned would be emailing saying "hey i was hacked" when in reality they may not have been. But I also know Blizz has to have a way of tracing that stuff for the most part ot figure out for sure if the account owner was truly the one on the account at the time the supposed offense happens. It's a catch-22 for Blizz in a way. On one hand you want the infraction stopped, on the other you want to keep the subscriber but the amount of time and resources spent can sometimes if not all the time cost more to the company than keeping that subscriber.
What would you do in these situations if you were Blizz? Hand out 3 day suspensions first to verify not hacked? Or just flat out permanently ban them like Blizz is currently doing. First offense perma ban. That's what happened to me and I was hacked and in turn permanently banned for an infraction of the ToS that I didn't do. I have since accepted it and moved on to a new account. BUt it still begs the question, do I have to worry now about losing an account again?
| 55 |
| Vote |
